It astounds me how many people don’t know their own login details. Or they think they know them, but it turns out they don’t.
When I provide support for my plugins and themes, it’s fairly common that I need to ask for login details to someone’s blog. I need to check their settings or do debugging on their specific set up. Sometimes people create a new account for me, but other times they just give me their account details. Either one is fine. But I can’t tell you how many times I’ve had a conversation like this:
Me: Can you please give me login details so I can look into this more?
Customer: Yeah, no problem! Here they are:
Me: I just tried those details and they’re not working. 🙁 Can you please check again?
Customer: Sorry! The password is actually: RainbowsAndCorndogs230597
Me: That’s not working either. 🙁 It says the username is invalid.
Customer: Oops! The username is actually: lilly
This completely blows my mind. What happens if you get logged out of your blog and then you don’t know the details to get back in? What happens when you try to login 5 times with the wrong details and get banned from your own account?!?
Tools to help you remember your passwords
If you have trouble remembering login details, it’s time to make a change. Luckily, I have two awesome recommendations for you: